Turkcell's Mobile App Gets a Fresh Refurbishment
Forex - Turkcell (IS: TCELL) is taking pioneering steps in technology by harnessing the power of digital transformation and offering exclusive opportunities and conveniences to its users.
The statement said: "With the renewed Turkcell application, users can now easily explore and subscribe to many brands and services within the Turkcell ecosystem, including Turkcell, Superonline, Pasaj, and TV+, with just one click, without needing to download separate applications.
Focusing on digitalization, Turkcell offers exclusive opportunities to its customers, ensuring that transactions are conducted quickly and easily. With over 25 million active users and a monthly traffic of 200 million, the renewed Turkcell application provides a unique digital experience with its constantly evolving services.
Kadri Özdal, the Deputy General Manager responsible for Sales at Turkcell, shared his thoughts regarding the renewed application: "As Turkcell, we continue to simplify our customers' lives by maximizing the power of technology. With our renewed application, our users can carry out all kinds of transactions quickly and effortlessly. By presenting all our applications, services, and solutions from mobile communication to digital services on a single platform, we provide our customers with the easiest, fastest, and most solution-oriented digital experience. We continue to be at the forefront of our country's digital transformation journey with our innovative applications."
With the goal of simplifying users' lives and enhancing customer experience, Turkcell has transformed its application into a gateway to the Turkcell ecosystem. This innovative platform meets users' needs under one roof by offering a wide range of services from mobile communication to home internet, online shopping to digital content services.
Turkcell has also streamlined its application to enable users to carry out all their transactions quickly and easily. Users can discover and subscribe to many brands and services within the Turkcell ecosystem, including Turkcell, Superonline, Pasaj, and TV+, with just one click and without downloading applications. Postpaid customers can complete package changes and contract renewals in just two steps. Meanwhile, prepaid customers can quickly repeat their last top-up with one click and swiftly change payment types or packages. Interested users can also process for a different line or request payment from another Turkcell customer.
The renewed Turkcell application is filled with surprises and gifts. Turkcell has expanded the digital privileges it offers to users. Now, users completing tasks in the app can earn attractive rewards such as gift GB and TV+ membership through the Gold Membership loyalty program exclusive to prepaid customers. Additionally, features like 'Shake to Win' and 'Reward Hunters' offer various prizes every week. Users earn points by completing tasks and can instantly convert these points into GB gifts.
With the Turkcell application, all users, whether they are Turkcell customers or not, can shop for thousands of technological products in Pasaj. By utilizing alternative payment methods such as credit cards, Turkcell Bill Charge, and Shopping Credits, they can quickly start using their products with same-day and next-day delivery.
Turkcell Superonline subscription is now much easier and more advantageous. The Turkcell application also simplifies the Superonline subscription process. Superonline customers can submit their requests and complaints through the application in a few steps and track them easily. Additionally, they can resolve technical issues faced in home internet and IPTV services easily on their own through the 'Self Care' feature."